A brief note from your friend Mike. I work for Automattic with WordPress.com support, and so I see a lot of auto-responders. Because of this, I start to see patterns in auto-responders, and what separates a ‘good’ auto-responder from a ‘bad’ auto-responder. A public service announcement:
If you’re leaving a job, and they’re going to put an auto-responder on your email, make sure the auto-responder includes three things:
- A clear statement that says ‘I don’t work here anymore’
- Your personal email address
- The email address and name of someone in the company to contact.
That’s it. It doesn’t need to be huge, just a couple sentences.
Support staff from across the world thank you.